Instructional Design: A Case Study

Situation

Talent Development teams within many organizations find challenges in outsourcing instructional design. To create learning solutions in response to business needs, using dedicated instructional design services from a trusted partner can be useful. PPS is a preferred supplier for instructional design services for many, multinational organizations.

Process & Methodology:

PPS instructional designers employ either a modified ADDIE or Agile process to the design and development of assets used in our programs.

Our methodologies for engagement include actions and activities that will best build skills and transfer of learning to the workplace through involve experiences, brief ‘teach’ segments, live demonstrations and application practices with plenty of feedback.

Our Solution:

PPS manages a contractor talent pool of instructional designers across North America to support custom design work for our clients. These contractors are onboarded and developed through a formal onboarding program to ensure they understand and honor the principles of adult learning, adhere to project management standards, consider brand and style guidelines, and deliver high quality design work meeting both standards of PPS and our clients.

Success Indicators

• Develop content that is relevant in today’s global business environment.
• Design for high levels of engagement and interaction among participants.
• Focused on experiential learning and application.
• Provide guidelines to managers or sponsors for successful implementation.
• Design to organization’s performance and impact needs.

Common Deliverables

• Facilitation guides
• PowerPoint presentations
• Participant workbooks
• Performance support tools
• Case studies
• Skills cards & practices
• Simulations
• Learning packages
• Manager support guidelines
• Video and e-learning modules
• Social learning guidelines
• Drip campaign reinforcers
• Curation of learning assets into learning paths
• Moderation guidelines
• Administration guidelines
• Assets for use on LMS or other platforms
• Measurement & evaluation tools

Example Projects

• Blended, multi-workshop program for new leaders in a global organization with materials translated into 11 languages.
• Coaching toolkit for a global energy services company for development of leadership competencies.
• Series of demonstration videos with job aids for holding difficult conversations and coaching for nursing supervisors.