Management Skills For New Leaders

Leaders have practical, usable, skills for handling the day-to-day issues they will face in a position of leadership.

Many organizations promote their leaders from within their companies; still others select leaders from outside. In both of these cases, the new leaders face challenges and opportunities: establishing open and direct communication with peers and employees, managing performance, coaching, staffing their units, and facilitating effective problem-solving meetings. When presented with skills in handling these issues successfully, new leaders are able to affect results much more quickly and with more confidence than when left to learn on the job. This program ensures new leaders have practical, usable, skills for handling the day-to-day issues they will face in a position of leadership.

Your new leaders may need these skills if:

• Managers lack confidence to handle employee performance consistently and fairly.
• Managers do not have a mechanism for learning the critical skills needed to lead others.
• Roles, expectations and personal style are unclear.
• Managers are unsure of how their day-to-day behaviors should change in their new leadership position.
• Managers need feedback in order to create and implement developmental plans.

Program Outcomes:

• Recognize the responsibility and skills needed to be a successful leader.
• Use a communication model to clearly define the layers of any problem.
• Coach employees to higher levels of performance.
• Select employees using a fair and legal interview process.
• Manage change using leadership actions that identify potential problems and address them early.
• Recognize and adapt to various style preferences of team members and others.