Making Clear Agreements

Learn the process of dialoguing and delegating that increases the likelihood of agreements being made realistically and that they will be kept.

As opportunities and problems arise in the workplace, leaders select individuals to take on projects or handle specific tasks. In the process of this delegation, these leaders need to empower people with the responsibility, authority, direction and information and resources necessary to be successful. Perhaps even more important is that these leaders dialogue with employees to ensure buy in to the agreements. This process of dialoguing and delegating increases the likelihood of agreements being made realistically and that they will be kept.

Consider this program if you know:

• New standards for work have been established and need to be communicated.
• Assignments and tasks are not evenly distributed among work groups.
• Delegated tasks are frequently not completed as expected.
• Not enough (or too much) instruction is given when assigning a project or task.
• Micromanagement and poor communication are getting in the way of open communication.
• Solutions to problems are only coming from leaders.

Program Outcomes:

• Gain commitment to requests and assignments by openly communicating.
• Establish clear and consistent standards for work.
• Create freedom for individuals to perform at their peak by letting go of control.
• Demonstrate openness to give and take ideas. 
• Improve working relationships and results by acknowledging performance.