Managing Change & Transition

When organizations undertake large-scale changes such as restructuring, downsizing and new initiatives, they often overlook the important aspect of generating support from their employees and managers.

When organizations undertake large-scale changes such as restructuring, downsizing and new initiatives, they often overlook the important aspect of generating support from their employees and managers. Managers, who typically have responsibility for initiating change and ensuring that those who report to them act upon the changes, need skills for handling their own reactions to changes as well as how to get others to be more receptive to change. Employees and individual contributors need support in how to acknowledge the difficulty of making change and, equally as important, how to create their own motivation to embrace change. When these two audiences are aligned, companies can expect to maintain productivity, enhance working relationships and realize the return on investment they intended when initiating the change in the first place.

Consider this program if you know:

• Managers and employees seem as if they cannot tolerate one more change.
• Expectations and results of change are unclear at all levels of the organization.
• Performance following a change is low; productivity nearly comes to a standstill.
• Conflict and disagreement about goals and reasons behind change gets in the way of teamwork and productivity.
• Managers don’t know how to tell others about upcoming change and employees don’t know how to support the change.

Program Outcomes:

Managers’ session

• Recognize the stages employees go through when faced with large-scale change.
• Develop leadership strategies for coping and managing change with others.
• Communicate expectations in a way that encourages employees to support changes. 

Employees’ session

• Recognize the stages through which everyone moves when facing change.
• Develop strategies for coping and managing personal change.
• Communicate concerns to leaders in a way that encourages dialogue and reduces apprehension.